Lizzie, Anlix's AI
Lizzie, Anlix's AI
THE Lizzie It is a multi-protocol integration platform, equipped with advanced artificial intelligence models, which analyzes information from different data sources and interacts with the attendant in natural language.
The agent can consult Lizzie during a conversation with the customer in two ways:
- through a script customized by the provider, which automates the diagnosis and identifies the parameters to be analyzed, evaluating the customer experience;
- or interacting directly with the platform, asking questions and adding new information during the service.
Is it time to use AI in my provider?
TIME
Reduces the time to diagnose network problems
ASSERTIVENESS
Reduces the margin of human error in long and complex technical procedures
RESOLUTION
Increases the first-time resolution rate with objective diagnoses
AUTOMATION
Eliminates the learning curve of network diagnostics
APPRENTICESHIP
Reduces the learning curve for operating systems
COST
