What is Flashboard?

Discover the decision-making tool at your provider

  • Anticipate complaints and even cancellations with preventive monitoring of your entire base.

  • Make more assertive decisions to enhance the quality of your customer's experience.

  • Wi-Fi performance overview of all connected CPEs and devices;

  • Individual evaluation of the Wi-Fi score for each CPE of each client and connected device;

  • Map view of CPEs with network quality attributes and Wi-Fi with GPS;

  • Reports with historical analysis at different granularities.

Why is monitoring important?

The provider's customer service team acts only reactively to the problems that occurred in the customers' network.

0%
0%

BROADBAND CUSTOMERS

HAVE BAD EXPERIENCE WITH WI-FI

BROADBAND CUSTOMERS

HAVE BAD EXPERIENCE WITH WI-FI

Many of them end up not even registering complaints.

The provider doesn't even know it has dissatisfied customers!

And worse, many cancel the service without registering a complaint.

Therefore, it is necessary to be PROACTIVE.

Use the information that the network can provide, including about Wi-Fi, for a service with predictive monitoring, anticipating customer problems.

And why monitor through maps?

Viewing CPEs on maps helps to identify the proximity of customer problems in certain regions that may suffer interference together and allows you to take a proactively take action to solve the problem in the region.

Anlix's differentials in monitoring

Implementation follow-up

Visualization of CPEs on a map

Dedicated support

Theoretical and practical training

Wi-Fi note

THE Wi-Fi note will be the main indicator to assess the WiFi performance of your customers. It simplifies and optimizes the diagnostic process.

Start right now
monitoring your base!

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