Flash 2: Observability and Governance
Developed for providers who want to evolve from a reactive operation to a... Smarter, data-driven management.
In addition to bringing together all the functionalities of Flash 1, it expands monitoring capabilities, offering greater visibility into operational performance and allowing the identification of trends and opportunities for improvement.
Anticipate complaints and even cancellations with preventive monitoring of your entire base.
Make more assertive decisions to enhance the quality of your customer's experience.
Wi-Fi performance overview of all connected CPEs and devices;
Enterprise Network Management (EDDs)
Map view of CPEs with network quality attributes and Wi-Fi with GPS;
Reports with historical analysis at different granularities.
Auditing user actions on platforms
Why is monitoring important?
The provider's customer service team acts only reactively to the problems that occurred in the customers' network.
BROADBAND CUSTOMERS
HAVE BAD EXPERIENCE WITH WI-FI
BROADBAND CUSTOMERS
HAVE BAD EXPERIENCE WITH WI-FI
Therefore, it is necessary to be PROACTIVE.
Use the information that the network can provide, including about Wi-Fi, for a service with predictive monitoring, anticipating customer problems.
And why monitor through maps?
Viewing CPEs on maps helps to identify the proximity of customer problems in certain regions that may suffer interference together and allows you to take a proactively take action to solve the problem in the region.
Anlix's differentials in monitoring
Implementation follow-up
Visualization of CPEs on a map
Dedicated support
Theoretical and practical training
Wi-Fi score
Flashboard is also among the best rated products by its users on the reviews portal capterra. Our customers' reviews have earned us the badges of Best Value and Best Ease of Use in the Strategic Planning, Statistical Analysis and Reporting categories and the emblem Best Ease of Use in the Remote Monitoring and Management category in 2023.
